Vodacom your service is awful
<p>Vodacom has many tentacles - online, stores etc. None of them are capable of communicating with one another. Finding a live human being to assist without wading through awful voice menus and rude customer consultants is a total customer experience nightmare. I upgraded with you on Friday. You migrated my contract prematurely and now I have no service. Instead I must now return to the store (because apparently in our technological age we must resort to this). Now I have no service. Glad of the 30 day return policy since I will be making good use of it</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Kathy
Please note that feedback has been sent to you via email.
Regards,
RJ
Dear Kathy
Please note that feedback has been sent to you via email.
Regards,
RJ
