Vodacom your procedures don_A|_t make sense !!!

I called your call centre after visiting a store to keep my contract but<br> change the current number it to pre-paid and get a new number , I'm going through a happy divorce but have my ex-wife's contract on my name. I asked your call centre agent if it was possible<br> and she stated no .. no...no. I then asked to speak to a Manager and after<br> about 10 min she came back to the call by saying sorry she was told by her<br> Manager it was possible to change my contract number but I can't add the<br> existing number to a pre-paid sim card as she stated it goes for recycling <br> ... kind of defeats the purpose. I mean if I was asking to change it to a<br> mtn pre-paid I will understand vodacom saying NO NO NO but I am keeping it on<br> prepaid it all does not make sense.<br> <br> I really don't understand the reasonableness of not being able to transfer<br> the number if they can change the contract number.<br>