KM
Koketso M
1 reviews | Active since Mar 2024
14 Mar 2024, 21:04
Vodacom your Pathetic
Vodacom Insurance is pathetic and arrogant its day nine since I've lodge my claim for my lost phone and I am still waiting for their supplier to deliver my iPhone since they say the supplier has but the stores don't have it.
You really don't care about your customers you only care about making profits, I have lost an income of 9 days now since I depend on my phone to work as I am a sales associate but you also don't care about that cos I have been explaining to you that I need a phone to work. But one day this company will become like that Company that is currently threading on social media for bad service for their
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Replies (1)Vodacom's replyOfficial
15 Mar 2024, 07:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Mar 2024, 07:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
