#Vodacom your customer services outsourcing to #Bytes is not working!

#Vodacom your customer services outsourcing to #Bytes is not working! Been taking over a month to get my out of box failure phone replaced. Dealing with a call center where everyone promises to get back to you and they don’t. It’s like dealing with zombies. Even eventually spoke to the Supervisor Tertius (I battled for hours to get this far) who promised to keep me posted and never did. Been waiting from 22 November until today for replacement phone after I have been assured 7 day turnaround time. My faulty phone was in the warehouse on 1 December already. No one is taking ownership. #Bytes your outsourcing services are not working.