Vodacom your customer services is letting you down. WARNING WARNING DONT UPGRADE

<p>I Upgraded with mixed emmotions, considering if I should not change networks.</p> <p> </p> <p>Phone was delivered.. Handset did not work properly, </p> <p> </p> <p>15 Dec 2016 I requested a pick up for a return of the handset, and also considered "upgrading" to a better Samsung device. - Ms Faraghnaaz (spelling might be inccorect)</p> <p> </p> <p>02 Jan 2017 phone was still not picked up, phoned Denzil Maartin and he was to investigate and speak to Ms Faranghnaaz as she was not in, was told they will get back to me.</p> <p>03 Jan 2017 No calls was recieved, called Vodacom Denzil not there spoke to Patricia Ntuli. Told her I wanted to speak to a supervisor, and sher should leave a message for Denzil to call me, - No calls was returned,</p> <p> </p> <p>05 Jan 2017 Patricia - Denzil not in when I phoned</p> <p>06 Jan 2017 Phoned Vodacom Denzil Maartin not in when I asked, Ms Faraghnaaz not in spoke to Patricia, I demanded I speek to a tream leader. eventually Hazel Tssotetsi came on line now she wil sort it out.</p> <p> </p> <p>Vodacom Im so dissapointed in your service, after years of service, If I can get a contract buy out from another supplier.... you will see me gone after 15 years.</p> <p> </p> <p>Still waiting for your collection so that I can upgrade to a "better package" until your staff wake up, Im stuck.</p> <p> </p> <p>No guess it wont help that I will stop my debit order, can you deduct the money for the disruption and fustration?</p> <p> </p> <p> </p> <p> </p>