MP
Melinda P

1 reviews | Active since Mar 2009

01 Apr 2026, 16:50

VODACOM YOUR CUSTOMER SERVICE IS ZERO

Intermittent connectivity since 25 March 2026, and no internet since Monday, 30 March 2026, from 14h00. Reported - INC***. If I phone to follow up, the answer is they working on the problem. It is Business Fibre and how is one to conduct their business. My rating overall should be ZERO as it is happening too often.

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Replies (1)
Vodacom
Vodacom's reply02 Apr 2026, 08:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team