1 reviews | Active since Dec 2020
Vodacom - your billing is ********
This is my story (and probably hundreds of thousands of Vodacom contract users)...
I've been looking at my invoices for the past year and a half, and I'm noticing a trend. 1. Multiple little add-ons thats added to an account 2. Double entries on the account for little things (up to (and including) R20). - This doesn't sound like much, but add it up ((R20 x 12) x 1.5) x the amount of subscribers... it's in the millions. 3. The contract amount goes up, with no notification
I just want an honest service from an honest provider. I'm at the point of cancelling my entire contract and looking elsewhere or even going prepaid, or just using email.
If ANYONE at Vodacom is monitoring this, call me, you have my details from my email address (Lets see if you adhere to the POPI Act), and get it together.
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team
