Vodacom You will never see me or my Family again.

Becarefull of Vodacom. I cancelled my account in Feb 2017 at the end of my contract. But because my account had a balance vodacom did not cancell it. In May 2017 I paid the balance of my contract at Vodacom Century city. I asked the agent to make sure that my contract is cancelled. He phoned cancellations, but after holding on for 10 min said that he can look on the system. He told me that there was no active account no more and that it is cancelled. 2 months later without my permission and without using there services they started re-billing me. You have to understand that from Feb untill July I was not billed one month. I started phoning them and after 10 calls and everytime having to wait ten days I was told by there servicing department that it will be sorted out. The billed me for 3 months before stopping the billing. On my last call I was told that they could not cancell an a ccount with an balance. Vodacom really knows how to make enemies as our family canccelled all there contracts over a period of time and will never use them again. Vodacom systems is all telephonically and should they had an emailing system I would have had proof of the conversations, That is another bad for Vodacom. Vodacom probably lost a monthly income of more than R10,000.00 per month due to there mess up. If I were Vodacom I would try to befriend the clients and not make enemies.