tT
tarinasteyl T

1 reviews | Active since Oct 2016

03 Oct 2016, 16:09

Vodacom you will loose customers quicker than you think

<p>Want to transfer contract to company's account only to find out the cell number is now on new system and they are unable to do this. They first must do a reverse migration which can take months because vodacom only do a 100 a month..... Can't think that for a big company in south africa this acceptable!!!!!! So frustrated </p>

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Replies (1)
Vodacom
Vodacom's reply04 Oct 2016, 06:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team