VODACOM you useless when porting over from MTN, no help.

Good day, If you are thinking of moving (porting) over to Vodacom rather don't. I will explain my experience.

I ported over from Mtn to Vodacom on the 31st of October 2024 and right now right from the start I cannot receive ANY Mtn calls. Now you can imagine having the same number for over 30 years and using it as a Business line and now after all these years I'm having this issue.

So NUMEROUS calls to Vodacom business and lots of reference numbers it's still not working. I have gone to Vodacom to even do a sim swap to no avail. It's the 14th of November and none of my Mtn number customers can get a hold of me. I have lost out on business due to my customers not being able to contact me. I cant forward my line to another number with the hopes of receiving calls. I'm stuck and completely Irritated with the amount of incompetence at Vodacom. Now Vodacom is saying that I must call MTN because the problem is on their side which is not possible due to joining Vodacom with a working MTN Pay as you go line. I asked Vodacom to please reverse my porting so that I can at least have a working line again but they are refusing and still not getting my line to work so what must I do now.

So If you don't want to go through the same issues stay far away from Vodacom.