EN
Erica N

1 reviews | Active since May 2016

21 May 2018, 16:29

Vodacom you take from the poor

Be afraid, be very afraid. Received a response back from Vodacom with regards to my ********** 658 contact and the response was because I have not t used it in 5 months, it is cancelled and I have now lost my R500+ airtime that I loaded myself. The reason I used the pre-paid was in case if emergencies when I was working as my Vodacom contract phone at the time was too expensive. Guess I am the loser again. Poor pensioners pay Vodacom salaries.

0
Replies (1)
Vodacom
Vodacom's reply21 May 2018, 20:19
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team