NR
Nischal R
1 reviews | Active since Mar 2021
09 Jun 2022, 07:31
Vodacom you suck and you know it
1 star is still too high for this company. Clearly they know nothing about fibre. I never had problems with adsl and should have just stuck with them. It takes 3 weeks to get sorted and they do not have direct comms with their service provider Nokia. What a joke, every consultant gives you different stories and lead times for tech to come out. 5 different times the consultant said the tech is coming out on a certain date and never pitches. No feedback. Frustrating as I had to incur extra cost by purchasing data and at a time when I needed it the most for online classes .Thank God this 2 year contract is coming to an end.
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Replies (1)Vodacom's replyOfficial
09 Jun 2022, 08:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jun 2022, 08:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
