Vodacom you suck

Gooday first thing that i would like to say is vodacom your service is none existing. I did a upgrade on line guess what it come to my attention that it was loaded as a new line. Phone was send back money was deducted from my account. I asked for then to correct and put the money back to my account that never happend. Then i receive a automated message stating my account is in arrears and i will be reported. When i phone i was placed on hold and the phone was dropped 4 times. Well done on customer service. Then the phone i received on upgrade does not read my sim so went to the repair center worst service and un frendly. That was on the 17 of april still waiting for my fone almost a month now. Other phone gave it in got a sms stating i must pay 1500 for repairs to be done. Phone still under warrenty. Had a glass screen protector on yes phone fell. Took of the screen protector 10 months later screen is jumping and now this is my fault how do you reavh to that. And still no service from vodacom. Still waiting.