AESA
Armand En Sonette Albertyn

1 reviews | Active since Dec 2021

09 Dec 2021, 11:50

Vodacom you stole my money and jeopordised my personal information!

Unfortunately there isn't a minus star function. I was oversees and when I came back my number was deleted. It was prepaid and there was still airtime on it. All my personal info ( banking etc. ), Otp's were all sent to the number,so now there is some of those institutes that won't allow me to change to a new number without the otp from the old one. They didn't give me warning of any form and I have 2 other contracts with them that was active through all of this. Vodacom you are bunch of ******* that feel a **** for your customers! As soon as I can I'm going somewhere else,you suck! If you take money from someone without their consent that is theft, no matter how much!

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Replies (1)
Vodacom
Vodacom's reply09 Dec 2021, 14:43
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team