AESA
Armand En Sonette Albertyn
1 reviews | Active since Dec 2021
09 Dec 2021, 11:50
Vodacom you stole my money and jeopordised my personal information!
Unfortunately there isn't a minus star function. I was oversees and when I came back my number was deleted. It was prepaid and there was still airtime on it. All my personal info ( banking etc. ), Otp's were all sent to the number,so now there is some of those institutes that won't allow me to change to a new number without the otp from the old one. They didn't give me warning of any form and I have 2 other contracts with them that was active through all of this. Vodacom you are bunch of ******* that feel a **** for your customers! As soon as I can I'm going somewhere else,you suck! If you take money from someone without their consent that is theft, no matter how much!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
09 Dec 2021, 14:43Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Dec 2021, 14:43
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
