Vodacom.. you should be ashamed!

I could write a novel but it seems it matters not, unfortunately we have become so complacent in the service we get dished out by these listed companies and in this case Vodacom. It took me 6 months to get Vodacom to cancel my upgrade that i never took after returning the phone as soon as it arrived. During this 6 months I made so many calls I lost track. I needed to change my package to get more DATA which you would think be an advantage for Vodacom...nah they don't care and frankly its a shame they still in business. When i finally got to change my package for more data that was no picnic either. Terrible service at the ********** number, "we will call you back sir".... ha as in never!