VODACOM YOU RUINED MY LIFE

I am literally exhuasted of the ongoing issue that I have with Vodacom. Let me start by saying #vodacom is the reason why i am listed negatively at credit bureau in error. It is sad because i cant buy a house and my living conditions is not pleasant for my children. I had a fibre line with Vodacom where i rented, i called them months prior to my lease agreement that was ending to disconnect the line which they failed to do. I called them in March when i left anx low and behold they never cancelled and i was liable to pay two additional months which was April, May eventhough i was not at the address any longer. So i am thinking i am algood just to be notified in October i will be handed over for r389 which i was told it was for cancelation fees.. I finished my 12months which i knew i was going to be penalized if i cancelled within less than 12 months but i had it longer... I have been ever since 2021 fought with them to clear things... I eventually paid them r400 which now miraculously reflects on there end as a refund which makes it messy because now i am calling literally almost daily... And they keep on sending me emails to say they are fixing it but they are actually *********** and not doing anything... I am super disappointed in there customer service associates.. Nobody knows what they doing and because of them... Let alone a r389 i cant buy my family a house... They are the worst and i am not the only person going through this...this has ruined me....