QS
Quinton S

1 reviews | Active since Jul 2015

04 Dec 2018, 07:18

Vodacom - you pushed me to the limit

Hi Vodacom, me again. Yes, the customer you don't seem to care about. The customer that pays you guys every month on time. The customer that stayed loyal to you for over 3 years.

Here's the deal, I'm going to write an awful review on social media about you every single day until someone does something about my situation. Also, keep in mind that I have over 1,000 followers on social media, this should make a nice trend - trust, I'm not joking.

The Vodacom social media and online team don't value customers. I've been told lies repeatedly over the past 3weeks. I'm done being nice and understanding. I demand to speak to a manager.

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Replies (1)
Vodacom
Vodacom's reply04 Dec 2018, 07:19
Official
Dear Customer, 

Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team