DA
DELLA A

1 reviews | Active since Mar 2009

11 Jan 2016, 15:37

Vodacom you need to own up

It is once again with utter disgust that I write this mail. I am so tired of the drama that I have to put up with every time I want to get something from Vodacom, I am a good customer and have been for many years and considering that you are one of the most expensive mobile places in SA I would think that you would hold on to your customers and treat them right.<br> <br> My account is always paid on time, in fact way before the due date and I have never missed a payment. <br> <br> Now I wanted to get another contract: Vodacom Power 10\ Tablet with FREE Bluetooth keyboard + Free Vodacom Smart 36 Tablet on Prepaid only to be declined... NO REASON given to me and then I am told that I can only apply again in 3 MONTHS???? This is unacceptable as in 3 months' time this offer will have come and gone and second of all why the hell must I wait 3 months ????<br> <br> I would like this to be sorted out ASAP as I am not going to wait 3 MONTHS!<br> "

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Replies (1)
Vodacom
Vodacom's reply12 Jan 2016, 08:55
Official
Hello fairyd,

Thank you for your posting.

Your enquiry will be investigated and further feedback will be provided in due course.

Kind regards
Vodacom Consumer Website Team