VODACOM - you keep on taking my money even after asking for my contract to be cancelled since 2019

Item: Vodacom
Rating: 1
Author: Carol S

I have been trying to cancel my contract since Feb 2019. In desperation I went to the Vodacom shop in Bedford Centre now in October and one of the ladies phoned the call Centre on my behalf and I then spoke to the Call Centre person. I have just been charged again!!!! How is this possible - taking my money for so long!

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Replies (1)

Vodacom's replyOfficial

13 Dec 2021, 10:07

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply13 Dec 2021, 10:07

Official