HV
Hennie V

1 reviews | Active since Dec 2020

15 Jun 2022, 20:40

Vodacom you have lost another customer

If you think to join Vodacom or want to support them as a company please don't. They don't care about their customers, they only cc are about making money. They are one of the worst companies when it comes to customer service. I have cancelled all my contracts years ago and joined another service provider because of how they treat their customers and they way they run as business. Yes they are successful but because they are very clever... Load data and see how fast it goes on your phone's. I am again very disappointed for joining Vodacom, struggling for weeks just to get my Vodacom app pin number. You can keep your SIM Vodacom you are really taking the trophies for the company with the worst services in South Africa

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Replies (1)
Vodacom
Vodacom's reply16 Jun 2022, 08:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team