Vodacom : You have been paid but my phone has been disconnected

<p>I was asked to make a payment of R3439.80 for the phone to be activated. The payment has was made on 30 November 2016 . Today is 1 December and my phone is still off. I have called the call centre and the collections teams several times and I am yet to get help. Just this morning I called five time and I am still to be called back. </p> <p>Actiavte my phone please. 3439.80 is not small change</p> <p> </p>