Vodacom - You had better Duck
<p>To say that I am absolutely livid is an understatement.</p> <p> </p> <p>vodacom com added content services to my business phone account which I did not order, neither did I consent to my account being debited for anything.</p> <p> </p> <p>when I phoned vodacom after dinner with my wife to enquirer why there was an extra charge on my phone for content services. They informed me that it was for an adult content subscription.</p> <p> </p> <p>My wife is livid and casing me of things that are not true.</p> <p> </p> <p>i am sleeping in the lounge as a result. I am F...... Livid, and I expect the charge to be removed, the issue to be resolved and a Hand written apology to my wife. </p> <p> </p> <p>Best someone one at Vodacom gets hold of me urgently to resolve this before I go to Carte Blanche</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Michael James Milne,
Thank you for your patience.
I've responded to you via SMS with feedback.
Regards,
UW
Dear Michael James Milne,
Thank you for your patience.
I've responded to you via SMS with feedback.
Regards,
UW
