SP
Shaun P
1 reviews | Active since May 2020
30 May 2020, 22:14
VODACOM YOU GOING DOWN!!!
I have been trying for the last couple of weeks to get rid of this vodacom video play **** deducting R5 every time for something im not subscribed to. I have always used this prepaid number and just loaded airtime mostly R275 every 3 to 5 days as i make plenty of calls and use lots of data. I have just had it with Vodacom trying to sucker out of everything because they think they are so big and the working man must fend for every cent in this day and age they just make you fight to get your money back constantly. You would think that the Vodacom CEO, Shameel Joosub , would do something about keeping some of his 55 million customers but clearly they have to much and dont care.
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Replies (2)
Vodacom's replyOfficial
31 May 2020, 12:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 May 2020, 12:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Jun 2020, 11:13 Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and advised accordingly.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and advised accordingly.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Jun 2020, 11:13
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and advised accordingly.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and advised accordingly.
Regards,
Vodacom Consumer Website Team
Best regards,