Vodacom you dont deverve any rating service sinking and management of a February inquirey its pathetic

I think it was two week ago i wrote a disppointing message about Vodacom and gave them the whole history The very next day i received a call promising me the unit which i requested in February within 14 days as per stipulation which was actually the very next day would be collected and no other option could be provided even though i gave them the option which they refused Two days latger another lady called and still same story Today they call and say they cant help me and trying to make me pay for something which from day one i refused hence requesting the pick up which today has never happen I requested the manager as it shows they have not investigated the issue and checked the amount of calls requesting pick up and promises the unit will be picked up.