1 reviews | Active since Dec 2016
Vodacom you customer service is none exisitant
<p>I upgrated to new package a few weeks back and one of the reasons why I took the deal was the once of 10 gig data. I might be the only one that does not understant this statment but to me it means it is data untill it is used up not that it is only valid for one month because then you should call it 10gig data for a month. But this is beside the point I am still waiting for the data. </p> <p> </p> <p>After phoning numerous times spending hours on the phone and have enough reference numbers to fill a book this is still not resolved. This is then false advertising and I would rather let Vodacom take back their phone and cancel my contract than for me to deal with such incompatant staff and empty promises to be put through hell just to claim what you promissed - PETHETIC!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
