NZ
Nondumiso Z

1 reviews | Active since May 2015

14 Dec 2017, 08:34

vodacom you ******

Which damage you talking about?? Can you send that damage, because thw damage i am aware off is the screen protector not the phone and i booked my phone in for a charging point and did any of you advised me before i purchase the phone about the Huawei warranty policy as a customer?? Because i think as a consumer i had a right a right to know what i am getting myself into evn the consumer ombudsmen i think will agree with me And on the leaflet provided theres nothing stating such but the speak out team will assist me on this as a customer i am tired of vodacom bullying customer's even in May you gave me a hassle on fixing the smae model because u don't have parts yet you still advertise lies where by the phone had a free screen insurance which was offered when i was upgrading it took you 3 weeks to sort it out u were busy telling me about the frame which is bent and it was just an excuse because you ar ********* you are the worst useless network who don't deliver good service to their customers-

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Replies (1)
Vodacom
Vodacom's reply14 Dec 2017, 08:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team