1 reviews | Active since Sept 2018
Vodacom You Could Only Deliver Me 2 Days of Service - Useless
I previously complained about the 3 week suspension of my account for no reason. I have paid you for a service. You responded and I had the might of Vodacom to resolve - this worked....for 2 days and the account is suspended again. In spite of your ‘senior’ colleague telling me that all restrictions had been removed. I am now on week 4 and do not have a service AND you have my money having bought data and voice on my contract. Do something! Brooks ..5415
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)