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Erica N

1 reviews | Active since May 2016

08 May 2018, 14:45

Vodacom you can have the number I want my money.

Had a Vodacom number ********** and when I needed to use it, the number no longer exists and my balance if R500+ is missing. Apparently Vodacom closed the number as it is not in regular use. Built up a balance on this number in case of emergencies. It is a lot of money for a retired person.

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Replies (1)
Vodacom
Vodacom's reply08 May 2018, 15:27
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team