1 reviews | Active since Oct 2016

30 Apr 2019, 10:13

VODACOM YOU ARE USELESS

My contract expired at the end of April, and I called in March to cancel. Another debit order has gone off my account, and they are not resolving this.

0
Replies (3)
Vodacom
Vodacom's reply30 Apr 2019, 11:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply30 Apr 2019, 11:42
Official
 Dear Wendy 

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced. 

Have a great day further. 

Vodacom Consumer Website Team 

Best regards,

's update30 Apr 2019, 11:45
Reviewer Update
Thank you, Vodacom. Matter resolved.