VODACOM YOU ARE USELESS

This is the worst service provider i have delt with. i had a 24 month contract with them, when the time to upgrade came they phoned me to find out if im upgrading, i said to them no im not renewing my contract. this was in April 2020. end of may i still phoned back to make sure they did indeed cancel my contract. they said yes its cancelled but will still pay 1 month after cancellation as that is their policy. paid a full month for June. Now i get another notification end of July that my account will be debited with the Full amount. so for the last 3 hours i have been phoning them with NO ONE PICKING UP THE PHONE. idiotic customer care line they actually pick up, but the idiot wont give me the manager's number as its against their protocol. my bank wont even reverse these debit orders as they stated they no longer do reversals on debit orders due to covid! mind you im changing BANKS TOO!!!!!!! useless FNB!