Vodacom you are unfair, honestly and it's a pity because they dnt want to change networks

Item: Vodacom
Rating: 1
Author: Florence M

Vodacom what you are doing to our parents' numbers is unfair.how do you take R9 from an elderly 's phone when recharging on a daily basis .It's a pity cos I can not even convince her to use another network.Their loyalty is beyond but what you guys are doing to them is totally unfair and unacceptable.

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Replies (1)

Vodacom's replyOfficial

06 Feb 2026, 07:26

Dear Customer,

Thank you for bringing your complaint to our attention.

Please be advised that a consultant will be in touch with you shortly to assist with your query.

⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.

Kind regards,
Vodacom Consumer Website Team

Vodacom's reply06 Feb 2026, 07:26

Official