sS
sash S

1 reviews | Active since Aug 2016

07 Jan 2018, 09:55

Vodacom you are *******

Vodacom you keep subscribing me to things without my permission and hundreds of rands of airtime goes missing from my account. Your stupid call center agents are Just as dumb and insist I subscribed to ****. I am not stupid to subscribe to stuff. I've been taking out contracts with Cell C for the past 12 years and haven't run into this problem once. Yesterday I was just about to go take another business line with Vodacom but thank god this happened before I reached the store. Your guys wanted me to move over my 5 business contracts that I have with Cell C over to Vodacom but after seeing what ******* your network is, I'm better off with any other network besides Vodacom. I honestly hope the country sees your'll for the rogues that your'll are and change over to other networks cause honestly biggest mistake I've ever made was give Vodacom a chance. #VodacomMustFall

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Replies (2)
Vodacom
Vodacom's reply07 Jan 2018, 10:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Jan 2018, 13:20
Official

Good day Sashwin,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Vodacom Consumer Website Team