PW
Paul W
1 reviews | Active since Jan 2014
07 Jul 2023, 08:51
VODACOM YOU ARE STILL OVERCHARGING ME!!!!!!
VODACOM YOU ARE STILL OVERCHARGING ME!!!!!! I just spoke to Sakile at Vodacom a week ago. He assured me that my total invoice for Vodacom would be R666.00 including all costs and vat and everything. I have recorded this conversation. Yet you have charged me R700 on my latest invoice. I still haven't received a credit for overcharging me on my last invoice despite your generic email apologizing and your promise you would do so.
WHAT IS GOING ON VODACOM? WHY ARE YOU IGNORING ME? IS THIS EVEN LEGAL WHAT YOU ARE DOING?
DEANE! WHY AREN'T YOU RESPONDING?
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Vodacom's replyOfficial
07 Jul 2023, 12:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jul 2023, 12:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team