Vodacom you are *****ing R336 out of my bank account every moth!!!!!!!

You send me the wrong cellphone..I never gave you permission to take R336 out of my account..Because I can't afford it I'm retrenched, don't even have money to buy food..This is coming from December now, because your operators are to stupid to do their work..Phoned and cancelled the phone in the first 7 days and since then I phone about 10 times a month..Phoned your company that do the upgrades they also useless, just promises. They called me a month ago and said the courier will pick up phone in 7 days hahahaha...I'm going viral with your pathetic service......