VODACOM YOU ARE *****ING MY MONEY

This is the 2nd review on the same complaint - because now I can not go back to the original review and add more to it. In short: Vodacom kept me in a contract they **********ly added to my account. I've been telling them this for 2 years - in shops, over the phone and via e-mail. I asked them every time to provide me with a recorded conversation where I agreed to this contract or a written contract that I signed - to date they could not provide me with ANY proof that I agreed in any way to this contract. Last month they added another R100 to this contract - It is 5 gig data with NO ROUTER, NO MODEM OR ANY MEANS FOR ME TO USE THIS WI-FI DATA. To try and minimize the effect of this ********** contract I used a plug and play modem - my own to access the data. I cancelled the account and told them to not take any more money from my account. After my previous review here Vodacom answered and apologised and promised somebody will contact me. This promise was made to me every time I phoned them and they said they escalated it to the back office so I did not have much hope. To my surprise about 3 days later somebody phoned me. She apologised and told me she will immediately cancel / close the account and refund the last payment they took from my account. This did not happen and once again last night my account was loaded with 5 gig. I still have 1.4 gig left from the previous month because Vodacom is more off than on. Now Vodacom - NO MORE. I WILL REVERSE THE PAYMENT. SINCE I CAN NOT REVERSE PART OF THE PAYMENT ONLY IT MEANS I WILL ALSO REVERSE PAYMENT ON THE ONE LEGAL CONTRACT I STILL HAVE WITH YOU. I AM DONE WITH YOUR PROMISES, LIES AND ********** CONTRACTS. I CAN NOT WAIT FOR MY CURRENT CELL PHONE CONTRACT TO EXPIRE LATER THIS YEAR SO I CAN FORGET I EVER DEALT WITH YOU. THE DAY YOUR COMPANY GOES BANKRUPT REMEMBER THIS: IT HAPPENED BECAUSE YOUR EMPLOYEES ARE DISHONEST AND YOUR SERVICE IS THE WORST SERVICE IN HISTORY.