VODACOM YOU ARE SLOWLY BECOMING THE WORSE COMPANY EVER

I am very very disappointed at vodacom. I went to their store to apply for a cellphone contract last blackfriday. When that didn't go well i received a call from people saying thy from vodacom. Thy saw i was trying to apply for contract and thy will like to help me with my application.

I never saw anything wrong since that's how I received my first contract with them anyway. I made it very clear to them I do not want an upgrade, I want a second contract aside from the one I already have with them. When the phone arrived it had no simcard to find out thy have upgrade my contract instead. Since December 2023 I have been trying them so thy can come and get their phone I have been getting nothing but empty promises of them sending RAM to me for a pickup till today. I am forced to pay money on a phone that's sitting there waiting for pick up.

This is passing me off coz if I don't pay the call non stop demanding money I fell its unfair to pay. I cannot take out a simcard from one pho e and put on the other one both simcards on my old contract have their own benefits different from the new contract I wanted. With this stupid upgrade they did I nolonger receive my monthly data while data is a most thing I use more than anything. I don't understand what is so hard to arrange a pick up. It's so easy for vodacom to demand payment and yet they treating their customers like yesterday's garbage.

Out of all networks at out home vodacom is everything to us mara after thing and it's not the first problem we have acquainted with them but that one we let it slide. This is too much thy are going over now.

Can someone somewhere at vodacom do the right thing for me. Vodacom management is slowly destroying its reputation.