dD
danesteyn D
1 reviews | Active since Feb 2017
18 Nov 2020, 10:22
Vodacom - YOU ARE PATHETIC
Vodacom, the last feedback for the installation of my fiber I recieved 19/08/2020. Nothing further has been done, and I am still waiting for the installation. Why???? Are you not breaching your own contract by delaying the process? Why am I paying for a service you refuse to provide?? How can I cancel the service without you *****ing any more money from me? This is absolutely pathetic! Very dissapointed!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
18 Nov 2020, 11:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Nov 2020, 11:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team