WS
Wil S

1 reviews | Active since Aug 2026

25 Aug 2026, 16:39

Vodacom you are not worth 1 star for bad service

I can not even give vodacom 1 star. Since February I'm calling them they gave me an upgrade that I did not want. Since then no one can just call me back today I had enough. There was no complain on the system locked about my complain it was the 50th call I made. Vodacom your bad service. You can not take my money again until this problem is solved. How can you treat people like this. I've had it. I spoke to so many people. I called day and night and you did nothing I sweared I cried I did anything and you just show me nothing. Now I had enough. I can't take it anymore you are so so bad. Tom Mphane, Numakwesi, Lerato Mosetwane, kairo, Nhlakanitho ambili, Shobeka Tsoba, Nbuso. So many I can go on and on with names even reference numbers and they all don't know how to call I client back and say yes we can help or no we can't help and you client can go to hel nothing so today I lost it completely. After so many moths. Phoning every week 2 or 3 time. At one stage I phoned so many times they blocked me.

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Replies (1)
Vodacom
Vodacom's reply26 Aug 2026, 07:43
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team