Vodacom you are hopeless

Vodacom.... I am lost for words. I have never known such poor service in my entire life. I am going to keep this very short because you simply dont deserve anymore of my time. My fibre went down completely last week and when I phoned the help desk the consultant said there was an outage and there is nothing she can do. I wasn't so convinced and I phoned back 5 minutes later and the next consultant said there hasn't been on outage in our area for week. The router was fixed. I have experienced the same problem 5 times!!!!!!! I have had the calls dropped and people blatantly lie. The team leader promised to phone me at 8am and its now 11am. My fibre has remained un attended to and I have HAD ENOUGH...

Shocking doesn't begin to even describe how I've been treated and how poor this service is. No one wants to help and here I sit with no answers at all. If you are looking to install fibre please be very wary of using Vodacom. You will not be a happy customer and I cannot wait to leave them.