TB
Tony B

1 reviews | Active since Dec 2018

19 Dec 2018, 09:42

VODACOM, YOU ARE DISGUSTING! PART 2

So I see that Vodacon doesn't respond to "old" hellopeter complaints. Anything more than an obligatory response and a haphazard attempt to get in touch with me is WAY TOO MUCH TO ASK OF VODACOM CUSTOMER SERVICE, so this is part 2 of Vodacom, you are disgusting! https://www.hellopeter.com/vodacom/reviews/vodacom-you-are-disgusting- ********** .

The essence of this complaint is that Vodacom has sent me a lawyers letter demanding R16 318.41 AFTER I've SETTLED MY ACCOUNT with them on the grounds that it's a CONTRACT CANCELLATION FEE.

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Replies (1)
Vodacom
Vodacom's reply19 Dec 2018, 11:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team