VS
Vorster S

1 reviews | Active since Mar 2009

30 Nov 2016, 18:45

Vodacom - you are amazing....sense the sarcasm

<p>Well Vodacom, I think that you have lost the plot!! Not only have insulted most people with your useless call dropping issue that is still going on, you have decided to reward them with 1 day worth of free 'mms'. Wow! Thanks, Makes the 1300ish that I spend with you every month worth it. In addition to how capitalist you are, suggest you listen to my complaint that I made on Sunday. Not only did your agents deliberately drop my call about 4 times, the data that I purchased was pushed through more than 12 hours later. And then finally, just to irritate me more, there was no signal for 5 hours in Lonehill last night. No apology, no bother, no warning, no follow up. We just do what we want to do as we take your money and think you won't leave us. Well, you have just lost this customer. Not that you care. </p>

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Replies (1)
Vodacom
Vodacom's reply01 Dec 2016, 07:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team