NC
Nokuthula C
1 reviews | Active since Apr 2023
03 Apr 2023, 11:59
VODACOM YOU ARE A MESS
Vodacom, you do not deserve a single star. I did an upgrade in February, unfortunately your divide was faulty, I returned it 27 February 2023, you confirmed you received it! I attempted an upgrade, it is April 03 2023 I still cannot upgrade ,as the previous upgrade has not been reversed as requested! I have called numerous times, unfortunately your systems are in silos no one knows what to do! Vodacom you are a disappointment, I cant wait to leave you after more than 20 years of being your customer.
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Replies (2)
Vodacom's replyOfficial
03 Apr 2023, 12:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Apr 2023, 12:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NC
Nokuthula C's updateReviewer Update
05 Apr 2023, 09:22VODACOM, you are still PATHETIC even after you promised to call me back, That's where it ends.
I have sent a request to cancel ALL my contract, even cancellation is an issue ? I would not recommend this abusive relationship to anyone!!! You only have the power to do as you please and continue to charge me for nothing!!!!
I have sent a request to cancel ALL my contract, even cancellation is an issue ? I would not recommend this abusive relationship to anyone!!! You only have the power to do as you please and continue to charge me for nothing!!!!
NC
Nokuthula C's update05 Apr 2023, 09:22
Reviewer Update
VODACOM, you are still PATHETIC even after you promised to call me back, That's where it ends.
I have sent a request to cancel ALL my contract, even cancellation is an issue ? I would not recommend this abusive relationship to anyone!!! You only have the power to do as you please and continue to charge me for nothing!!!!
I have sent a request to cancel ALL my contract, even cancellation is an issue ? I would not recommend this abusive relationship to anyone!!! You only have the power to do as you please and continue to charge me for nothing!!!!