1 reviews | Active since Sept 2009
Vodacom, you actually take the cake for poor client service
<p>My account has been charged for 4 times for Vodaphone live. We have phoned on nummerous occassions and we simply get nowhere. Your Call Centre agents are simply poorly s****ed and do not talk about getting hold of Vodacom if you do not have a Vodacom phone.</p> <p> </p> <p>I will now reverse my debit order payment and will let you run after me for your money as it is unaccapetable what I am going through. Please get a senior maanager to phone. One of the many calls that I have logged referrence number ********** 22 or ********** 22 or ********** 12 or #sibongile. Do I need to continue.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
