1 reviews | Active since Feb 2014
Vodacom yet again
<p>In February 2016 my Samsung tablet was repaired at Vodacom in Sandton. The battery had to be replaced. It worked for a few weeks and then suddenly wouldn't switch on at all. I had it sent back about 3 or 4 weeks ago to have it sorted out.</p> <p>1. No sms notifications that the job was being worked on</p> <p>2. Today I get an email that the tablet had been sent back to Vodacom Northgate with the notification "Quote unanswered.</p> <p>3. According to Vodacom Sandton the quote was sent to Brendan at Northgate who never contacted me and now says that he does not have access to quotes and the quote would have come from Sandton.</p> <p>4. Sandton claims that the tablet was dropped which is simply not true, and even when I got the tablet back the last time the back cover had not been clipped in properly</p> <p>Why am I being **** to, and why is no one ever responsible for anything at Vodacom and they pass the buck back and forth leaving the customer hanging in the middle of it?</p>
Best regards,
Best regards,
