1 reviews | Active since Apr 2022
VODACOM YAMASIPA! TAKING BLACK PEOPLE FOR GRANTED! WE ARE NOT FREE!
Vodacom! Why is it impossible to cancel my contracts with you!
I do not understand your business model works , for a customer to get a contract they can go to an outlet , but to cancel you have to cal *** that pathethic and no one at that centre knows what they are doing.
I called in on 29 December 2021 to cancel my contracts and i was given 3 reference numbers that confirm the cancellation . Yet you continue to debit my account with 800 per month without my consent! ********** !!!!
I reverse the UNAUTHORIZED debit orders you block my lines that i converted to prepaid on 29 December 2021 , i call you on 23 and 27 April to ask you why ? You tell me im in arrears ? Do you understand the definition of arrears ?????
Must I DIE before these contracts are cancelled as per my request ?
Please hire people who know what they doing at that call centre , infact this shows that you are all rotten from CEO down to the receptionist . What kind of business are you running that forces customers to stay on Contracts that have lapsed and have no intention of continuing with this.
PLEASE CANCEL MY CONTRACT AND OPEN MY PREPAID LINES AND STOP SENDING ME PILLAR TO POST ON ALL THE CALL CENTRES THAT ARE USELESS!
