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Roz M

1 reviews | Active since Dec 2020

30 Jun 2023, 12:18

Vodacom wrongly handed over account

Vodacom has handed over the account that was settled and now they keep on calling me regarding the handed over account. I regret the day I saw vodacom. Now it is collection agents calling me everyday over account that was settled long time ago. To have peace of mind, never ever make contract with vodacom, ever.

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Replies (3)
Vodacom
Vodacom's reply30 Jun 2023, 14:19
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply30 Jun 2023, 14:59
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
 
RM
Roz M's update07 Jul 2023, 11:26
Reviewer Update
The account was closed, how is it not paid in full?