VODACOM WRONGFULLY UPDATED CREDIT SCORE INCORRECT

After an initial battle of getting Vodacom to stop harassing us for payments of an account that we do not have with them and eventually send us a notice of demand, we managed to get them to close the account, but we have recently app**** for a home loan and found out that it is negatively impacted due to Vodacom who have updated my credit score negatively due to no payments received of an account i did not even have with them, which is funny because I have asked them multiple times to ensure that there is NO credit score update of this horrible incident of which they assured me was the case. BEWARE OF VODACOM, they are not thorough when it comes to admin of their MISTAKES. I will be taking this matter further as a mistake from them influences my future and that is UNACCEPTABLE!!!