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Steven C
1 reviews | Active since Apr 2019
04 Jun 2019, 08:40
Vodacom wrongfully taking money from me AGAIN!!!!!!!!!!
After an 8 month struggle to get my money back from Vodacom and getting my money back, they go and deduct R3253 from my account today. Why I do not know. It should of been R580,99. What the hell Vodacom!!!! Never ever in my life have I had so much trouble with a company. *****ing my money AGAIN!!!!!! Sort it out!!! REF: ********** 088 I
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Vodacom's replyOfficial
04 Jun 2019, 09:26 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jun 2019, 09:26
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
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Steven C's updateReviewer Update
04 Jun 2019, 10:11I have spoken to Nosipho from the Vodacom call centre who has assured me that the problem will be resolved within 7 working days and that the amount of R3253 will be paid back to me. Ref: *** .
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Steven C's update04 Jun 2019, 10:11
Reviewer Update
I have spoken to Nosipho from the Vodacom call centre who has assured me that the problem will be resolved within 7 working days and that the amount of R3253 will be paid back to me. Ref: *** .