Vodacom wrongfully accused client!!!

<p>Last year the 10/03/2015 i have settled my account with Vodacom and closed the contract. I had to move to MTN due to terrible signal in our area. Today 11/05/2016 i received a call from Thabo ( He represents Vodacom's Lawyers). " Dear Mr Otto i hereby inform you that you have been handed over due to your outstanding account with Vodacom". This was the first notice i received and already handed over? I have not received a letter, SMS, Email... Nothing!</p> <p>I immediately went to the nearest Vodashop to sort this out today, they could not tell me why and what have i been billed for! Two weeks ago me and my wife app**** for a furniture account, it was declined and we were not sure why! Now we know, Vodacom has blacklisted me, i am now listed as a slow/bad payer, we cant not aplly for any credit due to Vodacom's bad service and someone did not do their job!! </p>