Vodacom Wrong Specs advertised

So i bought 2 phones from vodacom on the 26-04-2018 @ N1 city branch. Got home and saw that the specs of the 1 phone is not what they advertised. SAMSUNG GRAND PRO the phone in the book is completely different from the 1 in the box. I made contact with N1 the guy tells me there cannot be a misprint in the book . I go in the next day and see the manager she tells me she has to make contact with their head office which is TYgervalley. I wait almost 5 days no feedback. I then phone head office and get connected to a very helpful lady Tasneem. She then makes arrangement that I must take the phone back to the store and they will send it to head office(inconvience for me). But still does , when my husband gets there the manager is not there its someone else. This lady is ignoring him nig time and the staff gives him attitude almost like his the issue although they the wrong ones. Anyway he leaves I contact Tasneem explain what happened and she says that manager was even rude to her. SHe then says my husband can go back she spoke to them. Once again inconvience. They get the phone at head office sends it in to the manufacturer I get told and will get back to me. I make contact again to find out and then Tasneem says the phone was sent back to Cape Town as the manufactuere thought it was a problem with the phone and not SPECS. So she contacts them again and explains. Once again I wait almost a whole month now. Tasneem then tells me the phone came back second time from the manufacturer and they will refund me but the manager has to get permission. Once again I wait. She also says that there was a boradcast that was sent out to all vodacom stores with regards to this so called misprint as to not sell that product or take it off the shelves. IF THERE WAS A BROADCAST how come N1 City didnt have it up anywhere on the store nor the sales guy did not know about it???? Also to what I can pick up I do not think anyone picked up this until I brought it to their attention as no one knew about it . If they did why send it to the manufactuer? How mnay people bought the Sasung Grand Prime Pro under false impressions that they getting those specs in the booklet but didnt pick it up that they phone is not that specs?

I find Vodacom especially N1 City branch with the treatment we have received from then unprofessional and that store needs to go for training and not treat people they way they want ot because of their skin colour. From the start the staff has been cold but jumped when a white person walked in.

I need this issue resolved . VODACOM has my money and they have their phone for a month and im sitting with nothing. Using a broken phone at this moment . I am saying to Vodacom that I do not want a refund but I want a phone with the specs they advertised in that booklet. If this was PNP this matter would have been resolved same day. Vodacom is at wrong and I feel the treatment I have received from N1 City makes me more furoius than I should be. I thank Tasneem for her assistance in this matter has she has done nothing but try. I need help with this matter as I will make it known to all people in SA across all social media ways I can.

I am not getting an answer from Vodacom.